When we are closed
Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.
The surgery is closed from 6.30pm until 8.00am Monday to Friday.
If you require urgent advice or an urgent visit during this time, weekends or public holidays, please ring our usual telephone number 01895 435377. A recorded message will give details of the telephone number you need to contact for the out-of-hours doctor, operated by NHS 111.
You can also ring NHS 111 directly on 111 for advice from an out-of-hours health adviser.
You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones or visit www.nhs.uk/111
FOR URGENT (BUT NON EMERGENCY) HELP WHEN THE SURGERY IS CLOSED
If you have an urgent medical problem that cannot wait until the surgery is next open please call the NHS 111 service by dialling 1 1 1. NHS 111 is free to call from both landlines and mobiles.
If you phone this number you will be put through to a team of highly trained advisors, who are supported by experienced nurses. They will ask you questions to assess your symptoms, and give you the healthcare advice you need or direct you to the right local service. Where possible the team will book you an appointment or transfer you directly to the people you need to speak to.
When to use NHS 111
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.