Coronavirus: New Ways Of Working

 

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How to help us to help you

STOP: Please do not enter the practice unless you have an appointment already booked.

  • This will be because you have spoken to a GP or nurse and they have specifically asked you to attend.  
  • They will give you a specific time when you will be seen to limit the number of people in the waiting room. Please attend as close to that time as possible. 
  • On arrival, please wear a mask or nose and mouth covering. 
  • A staff member will greet you at the entrance and take your temperature with a thermal thermometer (directed at your forehead).  If you have a high temperature, you will be asked to return home and the doctor / nurse / receptionist will call you.

YOU MUST declare if you have any known current COVID symptoms (a temperature, new cough, loss of smell or loss of taste) so that you can be directed to the correct treatment room.

  • Please continue to visit our website for up-to-date advice on which services are available and how to access them.
  • Register for Patient Access to book appointments, order repeat prescriptions, message us and see your results online.
 

Prescriptions

  • We are no longer issuing printed paper prescriptions. 
  • The prescription will be sent electronically direct to a chemist of your choice – please make sure you have told us which yours is. 
 

Phlebotomy (Bloods)

  • This is no walk-in service.  Only patients who have been asked by a GP or nurse to have a blood test should attend the practice and will be given a specific time to attend.  
 

Referrals

  • Referrals pathways are slowly being made available and can be done over the phone by the GP / nurse.  Please make sure we have an email address for you.